HCI provides consulting expertise to a variety of healthcare organizations seeking accreditation, certification, licensure, and quality improvement. Areas of focus are accreditation preparation, Medicare certification, Quality Improvement, Infection Control, Regulatory Compliance, Staff Training, and New Facility Development (see broader list of Services further below). In addition, HCI provides educational programming in the form of online webinars and onsite training sessions (see our “Education” webpage). HCI consults to the following health care organizations:

Ambulatory surgical facilities
Acute and critical access hospitals
Medical and dental group practices
Health plans – private plans and federal employee benefit plans
Behavioral health settings
Primary care settings – Indian, University/Student, and Community Health Centers

Key Services

Key services:

Mock Survey (Accreditation and Deemed Status)

Onsite accreditation assessment (Pre-Survey Review)
Medicare/CMS requirements included, when applicable
Work plan summary/gap analysis with recommendations
Mock Surveys are consultative and educational, and are performed by your peers who are also surveyor consultants
Life Safety Code (LSC) consulting, upon request

Accreditation Preparation

Dedicated consultant through completion of accreditation process
Includes consultative visits, Policy & Procedure manuals, remote consulting, mock surveys, and archived webinars
Education regarding quality management and improvement activities, credentialing/privileging, peer reviewing, benchmarking, infection prevention, and risk management
Direction on writing effective policies and procedures that are compliant with accreditation standards
CMS/Medicare guidelines and Life Safety Code (LSC) available upon request

Policies & Procedures Manuals

Compliant with accreditation standards and other regulatory requirements including Medicare/CMS
Includes Administrative, Anesthesia, and Clinical Policies and Procedures
Templates are customizable to reflect specific activities of the organization seeking accreditation
Direction is also available on writing effective policies and procedures that are compliant with accreditation standards

New Facility Development

Review of architectural and design plans
Guidance on administrative, regulatory, and operational requirements, including staffing and medical equipment planning
Assistance with Accreditation Preparation, Medicare Certification, and state licensure
Templates for and liaison with administrator/attorney for preparation of Governance materials, Medical Staff Organization and Bylaws
Accreditation Preparation services listed above

Customized Consulting

Consultative visits
Onsite or remote staff and Director of Nursing training
Medicare/CMS certification preparation and plans of correction
Deficiency resolution
Remote/virtual consulting (hourly)
Quality management and improvement, including Quality Improvement Studies
Infection control and prevention
Risk Management Strategies
Physician and Staff Credentialing Process
Formation of a credentialing and privileging program for medical staff and allied health professionals
Regulatory and Legislative Compliance (OSHA, HIPAA)
Strategic Planning

What Our Clients Are Saying

We had a great experience with HCI. The consultant was professional, personable, and knowledgeable. We would recommend HCI to other organizations looking to be well prepared for a AAAHC audit.
Sherry Peck, Administrator; Face and Jaw Surgery Center
HCI Consultants services were vital to our organization’s preparation for the AAAHC survey.
Kelly Roper, MHA, CEO; Orthopaedic Associates, P.A.
We have used Healthcare Consultants on two occasions; once when we opened our ASC and then again when we had a change in administration. They exceeded our expectations on both occasions. Their consultants are extremely knowledgeable and come armed with the most recent information. Our consultant answered all of our questions and broke the steps down to a process that was easy to understand and implement. HCI Consultants is recommended for all healthcare accreditation needs.
Scherrie Eastwood, General Manager; Marion Eye Surgery Center
HCI met our needs and exceeded our expectations. At the end of the day, we need to move fast in today’s healthcare environment and with HCI, we accomplished our goals.
Scott R. Anderson, COO; Prairie Spine & Pain Institute
Utilizing the services offered by Healthcare Consultants International was a wise investment for our center. In addition to providing recommendations on our current systems, they provided a “mock” survey as well. After implementing some of these recommendations, our AAAHC survey went very smoothly and we were complimented on how well prepared our facility was.
Ruth Van Orden, RN, Quality Assurance Coordinator; Surgery Center of Lancaster
HCI’s consultant was very professional and knowledgeable about the accreditation process. Her observations in the clinical setting were very helpful and constructive. She spent a great deal of time reviewing policies and procedures and provided an excellent overview of accreditation requirements. We especially appreciated her assistance with the credentialing and privileging process. The consultant’s attention to our needs made this a satisfying experience.
Jan DeVoe, RN, Directory; Quality Improvement, Adagio Health